Privacy Policy

Account Information: When you register, we collect your email address, which is used solely for authentication and account management. Your email is never displayed publicly.

User-Generated Content: We collect information you voluntarily provide, including daily check-ins, mood entries, craving event logs, vault items (notes, photos, videos), community posts, and support contacts.

Usage Data: We may collect anonymized data about how you interact with the app (e.g., features used, session frequency) to improve the service.

Device Information: We may collect basic device identifiers and operating system information for troubleshooting and analytics purposes.

We use your information to:

• Provide, maintain, and improve the SoberLoop service
• Personalize your recovery experience and provide tailored suggestions
• Enable community features when you choose to share
• Send check-in reminders if you opt in to notifications
• Protect the security and integrity of the platform
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

We may share information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., cloud hosting), bound by confidentiality obligations.
• Legal Requirements: If required by law, court order, or government authority.
• Safety: To protect the rights, property, or safety of SoberLoop, our users, or the public.

Community posts you mark as "Community" visibility are visible to other registered SoberLoop users. Posts marked "Private" or "Contacts Only" are restricted accordingly.

We retain your personal data for as long as your account is active or as needed to provide services. When you confirm account deletion in the app (Settings → Danger Zone), your account and personal data are deleted immediately and permanently. We only retain data where retention is required by law.

SoberLoop is intended for adults only: you must be at least 18 years old to create an account or use the Service. We do not knowingly collect personal information from anyone under 18. If we become aware that a person under 18 has provided us with personal information, we will delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

SoberLoop may collect sensitive health-related information such as mood, craving levels, and recovery milestones. This information is treated with the highest level of care:

• It is stored securely and encrypted in transit and at rest
• It is never sold or shared with advertisers
• It is used only to provide and improve your personal recovery experience

Crisis Safety: If content you share suggests you may be at risk of harming yourself or someone else, SoberLoop will surface crisis resources — such as the 988 Suicide & Crisis Lifeline (call or text 988 in the US) — and, where someone's safety is at risk, we may share information with authorities as described in our Terms of Service.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data via Settings → Danger Zone
• Opt-Out: Disable push notifications at any time in Settings
• Data Portability: Request a portable copy of your data

To exercise these rights, contact us at the email below.

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

The app may use third-party services that have their own privacy policies. We encourage you to review the privacy policies of any third-party services we link to or integrate with.

If you enable daily reminders, we use your device's notification system to send check-in prompts. You can disable notifications at any time in the SoberLoop Settings or your device's system settings.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date at the top of this page and, where appropriate, sending an in-app notification. Your continued use of the app after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

SoberLoop Support
seanscollin@gmail.com